Shipping and Exchange Policies

Shipping

  • Processing time: The time I need to prepare an order for shipping varies. For details, see individual items.
  • Estimated shipping times: North America: 3-5 business days. I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method.
  • Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.


Returns & exchanges

  • I gladly accept returns and exchanges: 
  • Contact me within: 7 days of delivery. 
  • Ship items back within: 14 days of delivery

  • Conditions of return: buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
  • I don't accept cancellations but please contact me if you have any problems with your order.
  • The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders. Items on sale